Dear Readers: Every year during this time I step away from my column to work on other creative projects. I hope you enjoy these “Best Of” Q&As from 10 years ago. Today’s topic is: Customer service. I also invite readers to subscribe to my weekly “Asking Amy” newsletter, at Amydickinson.substack.com, where I post a favorite Q&A, as well as commentary about what I’m reading, watching, and listening to. Dear Amy: This week, I was fired from a customer-service job. I had only been at the job for three weeks. The incident leading to my firing happened when I was exhausted and caught off guard by a very young customer who was angry about an answer I gave her. I was not at my best but tried to steer her to my manager. The girl refused to see the manager and Tweeted about my company and me that night. The next day, I called my supervisor to alert her about the angry customer. I was shocked to hear our headquarters caught wind of the Tweet, which stated that I was unkind to … [Read more...] about Ask Amy: The customer isn’t always right
KATIE Price has revealed she's furious that her 13-year-old daughter Princess has been banned from TikTok. Talking exclusively to The Sun, the mum-of-five says that her daughter doesn't post anything "sexual or X-rated" on the social media platform . "She's so annoyed because she hasn't done anything wrong - she only puts up videos of her dogs or her dancing," Katie exclusively tells us. "She's not sexual or x-rated. "She said she had 3,000 videos saved with memories of her dogs and now she's lost them all. "She's devastated as she doesn't know why this has happened. "She's only 13 and doesn't understand. "We worried she's been reported by someone but what for? "She does TikTok all the time in front of me so I know she doesn't do anything bad - and her dad wouldn't let her either. "But yet TikTok don't ban people trolling Harvey and allow people to say disgusting things about him. "It's horrific what some people put on there! It's so bad." The … [Read more...] about Katie Price furious after Princess is banned from TikTok and says ‘my daughter isn’t sexual – she’s done nothing wrong’
Mirror reader shares images of a dilapidated structure behind the iconic Sarkhej Roza, which is in need of serious rehabilitation Dear Team AM, It was a moment of immense pride when we were bestowed the ‘ World Heritage City ’ tag by UNESCO in 2017. Ahmedabad was the first Indian city to receive the honour, too. Almost four years down the line, what has been done to take care of heritage structures? And not the ones that are already immensely popular, these are those which seem to have been overlooked or simply never found their share of the limelight. This one here I have captured in pictures is called Ghumati and it lies right behind the gorgeous Sarkhej Roza. Look at the structure’s condition, doesn’t it deserve to be taken care of as well? I want to reach out to the authorities through the newspaper and request that we should take care of this monument, even more so because we are a ‘World Heritage City’. Please forward this to the concerned authorities who can … [Read more...] about Isn’t this part of heritage, too?
The Macalope is happy to stipulate that there are some people for whom an iPad is not going to be a great work device. That doesn’t mean, however, that the iPad is not a great work device for many. Writing for Macworld (hey, that’s this publication!), Michael Simon says “The iPad Pro needs more than smaller bezels to take on the Galaxy Tab S4 and Surface Go.” It will have small bezels, according to images found in iOS 12 . And it will also, most assuredly, have more. So, uh, yeah, it’s probably going to be fine. Apple may have started the post-PC revolution but it's in danger of getting left behind. Long-time readers of his work will know that The Macalope does not think much of the market share metric. It should be obvious, however, that Apple has already locked up the profit share in the tablet market, so let’s just, for fun, look at market share. “iPad Putting Pressure on Windows and Android Tablet Competitors, Says Strategy Analytics.” Strategy Analytics … [Read more...] about Working it: iPad productivity isn’t about cursors